A+ Essentials (Exam 220-601)
Instructor: Robb Tracey

Robb began his career by attending Utah State University where he earned a Master's Degree in Instructional Technology. Since 1994, Robb has worked for a variety of computer hardware and software vendors building courseware and designing certification programs; including Novell's Certified Novell Engineer (CNE) certification. In 2000, Robb served on CompTIA's Network+ Advisory Committee where he helped define the objectives that comprise the Network+ certification. His certifications include A+, Network+, Certified Novell Administrator (CNA), Certified Novell Engineer (CNE), Certified Novell Instructor (CNI)

A+ IT Technician (Exam 220-602)
Instructor: Robb Tracey

Robb began his career by attending Utah State University where he earned a Master's Degree in Instructional Technology. Since 1994, Robb has worked for a variety of computer hardware and software vendors building courseware and designing certification programs; including Novell's Certified Novell Engineer (CNE) certification. In 2000, Robb served on CompTIA's Network+ Advisory Committee where he helped define the objectives that comprise the Network+ certification. His certifications include A+, Network+, Certified Novell Administrator (CNA), Certified Novell Engineer (CNE), Certified Novell Instructor (CNI)

Network+ (Exam N10-004)
Instructor: Robb Tracey

Robb began his career by attending Utah State University where he earned a Master's Degree in Instructional Technology. Since 1994, Robb has worked for a variety of computer hardware and software vendors building courseware and designing certification programs; including Novell's Certified Novell Engineer (CNE) certification. In 2000, Robb served on CompTIA's Network+ Advisory Committee where he helped define the objectives that comprise the Network+ certification. His certifications include A+, Network+, Certified Novell Administrator (CNA), Certified Novell Engineer (CNE), Certified Novell Instructor (CNI)

Linux+ (XK0-002)
Instructor: Ron Terry

Ron has been working with Linux since around 1995. While teaching he has developed Linux courses targeting introductory through advanced skill levels. He is currently the Department Chair of Information Technology Department of Mountainland Applied Technology College in Orem, Utah. On the side he owns a computer and network consulting business that specializes in Linux and Open Source solutions and training. His certifications include A+, Network+, I-Net+, Server+, Linux+, MCP 2000, MCSA 2000, and CNA 5.

Security+ (Exam SY0-101)
Instructor: James Michael Stewart

James is a security professional that has been developing security and certification related courseware for over nine years. Michael is the author of a wide range of technical books (over 75 to date) on the subjects of Microsoft operating systems, networking, Internet, security, and certification. Michael has been teaching CISSP training courses since 2002 and Windows security courses since 1997. Michael holds the following certifications: CISSP, TICSA, CIW SA, Security+, CTT+, MCT, CCNA, MCSE+Security Windows 2000, MCSE NT & W2K, and iNet+.

Server 2008 Active Directory (Exam 70-640)
Instructor: Andy Malone

Andy is the Managing Director of Quality Training Ltd. Having been a Microsoft Certified Trainer since 1994, Andy brings a wealth of real-world experience to his courses and teaches to a consistently high standard. His knowledge stems from early editions of Windows NT, Exchange, and the Office platforms to Windows Vista, Windows Server 2008 and beyond.

Server 2008 – Network Infrastructure Configuration (Exam 70-642)
Instructor: Zachary Niemann

Zach has taught in a variety of environments from community college to expert-level bootcamps. He has proven ability to help any student learn tough concepts. Recent engagements include: Active Directory design and instruction for the Federal Reserve Bank of NY, Instruction for Hewlett Packard technical account managers, work with the top CTEC in NYC, being chosen to proctor Hands-on-Labs at TechEd Barcelona, and staffing the Ask-the-Experts booth at TechEd Barcelona for Windows Server 2003. Zach holds the following certifications: MCT, MCSE in NT4, 2000, and 2003; MCSA in 2000 and 2003, MS Security specialization for 2000 and 2003, Security +, A+, Network +, and i-Net+.

Server 2008 – Application Platform Configuration (Exam 643)
Instructor: Zachary Niemann

Zach has taught in a variety of environments from community college to expert-level bootcamps. He has proven ability to help any student learn tough concepts. Recent engagements include: Active Directory design and instruction for the Federal Reserve Bank of NY, Instruction for Hewlett Packard technical account managers, work with the top CTEC in NYC, being chosen to proctor Hands-on-Labs at TechEd Barcelona, and staffing the Ask-the-Experts booth at TechEd Barcelona for Windows Server 2003. Zach holds the following certifications: MCT, MCSE in NT4, 2000, and 2003; MCSA in 2000 and 2003, MS Security specialization for 2000 and 2003, Security +, A+, Network +, and i-Net+.

Server 2008 – Administrator (Exam 70-646)
Instructor: Ruzbeh Kheirabi

Ruzbeh has worked in network administration since 1996, focusing on networking services and consulting for small businesses and residential clients. His specialties include providing district-wide network support for K12 school networks, maintaining servers and network equipment, and desktops. As a Netcom instructor, he has conducted training in preparation for CompTIA's A+ and Network+ certifications, as well as Microsoft certifications (MCTS, MCITP, MCDST, MCSA, and MCSE) using Microsoft Official Curriculum. Ruzbeh has extensive experience consulting, installing and customizing products for a diverse customer base.

Server 2008 – Enterprise Administrator (Exam 70-647)
Instructor: Zachary Niemann

Zach has taught in a variety of environments from community college to expert-level bootcamps. He has proven ability to help any student learn tough concepts. Recent engagements include: Active Directory design and instruction for the Federal Reserve Bank of NY, Instruction for Hewlett Packard technical account managers, work with the top CTEC in NYC, being chosen to proctor Hands-on-Labs at TechEd Barcelona, and staffing the Ask-the-Experts booth at TechEd Barcelona for Windows Server 2003. Zach holds the following certifications: MCT, MCSE in NT4, 2000, and 2003; MCSA in 2000 and 2003, MS Security specialization for 2000 and 2003, Security +, A+, Network +, and i-Net+.

Administering SQL Server 2000 (Exam 70-228)
Instructor: Dandy Weyn

Dandy has delivered training and offered consultancy on SQL Server around the world, further leveraging his ability to better understand database-related issues in multilingual environments. Dandy has also provided his knowledge and expertise at premier conferences by proctoring and presenting Hands-on-Lab sessions on SQL Server, including Analysis Services. Dandy has had extensive working experience with SQL Server since version 6.5 and trains and consults more than 200 days a year on SQL Server. Over and above his MCDST/MCSA/MCDBA Certification, Dandy also holds an MCSE on Windows Server 2003.

Installing, Configuring, and Administering Windows XP Professional (70-270)
Instructor: Scott Johnson

Managing Exchange Server 2003 (Exam 70-284)
Instructor: David Elfassy

Beginning in the early 90's, David has been delivering Microsoft Official Curriculum, specializing in Microsoft Exchange Server since 1997. Identified as a top-notch trainer by Microsoft Partner worldwide, David has been selected to design, customize and deliver curriculum for their largest and most valued clients. During the past two years, David has been working closely with Microsoft Learning teams on various projects, including exams, certifications and curriculum support. His latest challenge is authoring the new Microsoft Official Curriculum course for Exchange Server 2003, MS2400C.

Managing and Maintaining a Server 2003 Environment (Exam 70-290)
Instructor: Paul Bunker

Paul has been teaching microsoft training around the glode sense 1995. Currently the VP of Operations at IdealTraing, he has been a part of developing and delivering MCSE, CCNA and CCNP courses worldwide. Most of his certifications are backed with the field experience t hat is necessary to truly qualify hime for having them. In between teaching technical classes Paul consults for various military installations and Fortune 1000 companies. He also designs networks for school systems and ISP’s.

Implementing a Server 2003 Network Infrastructure (Exam 70-291)
Instructor: Zachary Niemann

Zach has taught in a variety of environments from community college to expert-level bootcamps. He has proven ability to help any student learn tough concepts. Recent engagements include: Active Directory design and instruction for the Federal Reserve Bank of NY, Instruction for Hewlett Packard technical account managers, work with the top CTEC in NYC, being chosen to proctor Hands-on-Labs at TechEd Barcelona, and staffing the Ask-the-Experts booth at TechEd Barcelona for Windows Server 2003. Zach holds the following certifications: MCT, MCSE in NT4, 2000, and 2003; MCSA in 2000 and 2003, MS Security specialization for 2000 and 2003, Security +, A+, Network +, and i-Net+.

Planning a Server 2003 Network Infrastructure (Exam 70-293)
Instructor: Zachary Niemann

Zach has taught in a variety of environments from community college to expert-level bootcamps. He has proven ability to help any student learn tough concepts. Recent engagements include: Active Directory design and instruction for the Federal Reserve Bank of NY, Instruction for Hewlett Packard technical account managers, work with the top CTEC in NYC, being chosen to proctor Hands-on-Labs at TechEd Barcelona, and staffing the Ask-the-Experts booth at TechEd Barcelona for Windows Server 2003. Zach holds the following certifications: MCT, MCSE in NT4, 2000, and 2003; MCSA in 2000 and 2003, MS Security specialization for 2000 and 2003, Security +, A+, Network +, and i-Net+.

Implementing an Active Directory Infrastructure (70-294)
Instructor: Gary Govanus

Gary is an independent MCT, MCSE, MCNI and MCNE and is the president of PS Consulting Services, Inc. in Minneapolis, Minnesota. He has worked in the IT industry for over 20 years, he has authored multiple books on Microsoft certification training and currently works as an independent instructor, teaching Microsoft classes across the country.

Designing a Server 2003 Network Infrastructure (Exam 70-297)
Instructor: Zachary Niemann

Zach has taught in a variety of environments from community college to expert-level bootcamps. He has proven ability to help any student learn tough concepts. Recent engagements include: Active Directory design and instruction for the Federal Reserve Bank of NY, Instruction for Hewlett Packard technical account managers, work with the top CTEC in NYC, being chosen to proctor Hands-on-Labs at TechEd Barcelona, and staffing the Ask-the-Experts booth at TechEd Barcelona for Windows Server 2003. Zach holds the following certifications: MCT, MCSE in NT4, 2000, and 2003; MCSA in 2000 and 2003, MS Security specialization for 2000 and 2003, Security +, A+, Network +, and i-Net+.

Designing Security for a Server 2003 Network (Exam 70-298)
Instructor: Zachary Niemann

Zach has taught in a variety of environments from community college to expert-level bootcamps. He has proven ability to help any student learn tough concepts. Recent engagements include: Active Directory design and instruction for the Federal Reserve Bank of NY, Instruction for Hewlett Packard technical account managers, work with the top CTEC in NYC, being chosen to proctor Hands-on-Labs at TechEd Barcelona, and staffing the Ask-the-Experts booth at TechEd Barcelona for Windows Server 2003. Zach holds the following certifications: MCT, MCSE in NT4, 2000, and 2003; MCSA in 2000 and 2003, MS Security specialization for 2000 and 2003, Security +, A+, Network +, and i-Net+.

Implementing and Administering Security in a Server 2003 Network (Exam 70-299)
Instructor: Zachary Niemann

Zach has taught in a variety of environments from community college to expert-level bootcamps. He has proven ability to help any student learn tough concepts. Recent engagements include: Active Directory design and instruction for the Federal Reserve Bank of NY, Instruction for Hewlett Packard technical account managers, work with the top CTEC in NYC, being chosen to proctor Hands-on-Labs at TechEd Barcelona, and staffing the Ask-the-Experts booth at TechEd Barcelona for Windows Server 2003. Zach holds the following certifications: MCT, MCSE in NT4, 2000, and 2003; MCSA in 2000 and 2003, MS Security specialization for 2000 and 2003, Security +, A+, Network +, and i-Net+.

Managing Exchange Server 2007 (Exam 70-236)
Instructor: Gordon Ryan

Gordon has been training and consulting for government and private companies for nearly 15 years. During this time he has attained numerous certifications from Microsoft, Novell, Checkpoint, HP and COMPTIA. Gordon regularly trains and consults around the world. With industry experience including mass storage, network management, Y2K and multinational deployments, Gordon delivers training that goes beyond the book. Recent engagements include Partner Readiness training for Microsoft Australia, speaking roles at Teched and Techready, and consulting and training roles in the UK and the US.

SQL Server 2005 – Implementation and Maintenance (Exam 70-431)
Instructor: Dandy Weyn

Dandy has delivered training and offered consultancy on SQL Server around the world, further leveraging his ability to better understand database-related issues in multilingual environments. Dandy has also provided his knowledge and expertise at premier conferences by proctoring and presenting Hands-on-Lab sessions on SQL Server, including Analysis Services. Dandy has had extensive working experience with SQL Server since version 6.5 and trains and consults more than 200 days a year on SQL Server. Over and above his MCDST/MCSA/MCDBA Certification, Dandy also holds an MCSE on Windows Server 2003.

Configuring Windows Vista (Exam 70-620)
Instructor: Zachary Niemann

Zach has taught in a variety of environments from community college to expert-level bootcamps. He has proven ability to help any student learn tough concepts. Recent engagements include: Active Directory design and instruction for the Federal Reserve Bank of NY, Instruction for Hewlett Packard technical account managers, work with the top CTEC in NYC, being chosen to proctor Hands-on-Labs at TechEd Barcelona, and staffing the Ask-the-Experts booth at TechEd Barcelona for Windows Server 2003. Zach holds the following certifications: MCT, MCSE in NT4, 2000, and 2003; MCSA in 2000 and 2003, MS Security specialization for 2000 and 2003, Security +, A+, Network +, and i-Net+.

SSCP (Exam SSCP))
Instructor: Michael Gregg

Michael is the president of Superior Solutions, Inc., a Houston based IT security consulting firm. His organization performs security assessments and penetration testing for fortune 1000 firms. He has more than 20 years experience in the IT field. Michael’s written contribution to the IT community includes the publication of ten security books that he has authored or co-authored. He is an expert on security, networking, and Internet technologies. He holds two associate’s degrees, a bachelor’s degree, and a master’s degree. He presently maintains over twenty certifications.

CISSP (Exam CISSP)
Instructor: David Miller

David began as a technical trainer in the mid 1980's. He joined a boot camp style, and private training institution, Intense School in 1999 and was Director of training there until 2002. He worked with Shon Harris, best selling author of CISSP fame, for several years as Director of Training for Logical Security, LLC. He acts as corporate IT Director and coordinates the development of student manuals, lab manuals and classroom setup. David co-authored a book on wireless security for McGraw Hill, that released in 2006.

CCNA (Exam 640-802)
Instructor: Raleigh Jones

Raliegh is the lead technical instructor for Excellentek Network Training, an authorized Cisco Training Provider based in Dallas. Since 1996 he has taught for several corporations and training centers, such as Global Knowledge, New Horizons, Tech2000, NEC Unified Solutions, and others. He holds several Cisco Specializations and certifications including CCNP, CCDP, CCSI, and IP Telephony Specialist. He resides in Dallas, TX with his wife Rita and has two children.

Instructor: Fred Glauser

Fred (CCNP, CSS1, CCSP, CCDA, CCNA, MCSA, MCSE, MCT, CNE, MCNE, CNI, MCNI, CISSP, INFOSEC) has more than 14 years of networking experience supporting Cisco, Microsoft, and Novell. He has spent several years as a network operations manager. For the last four years, Fred has operated a consulting and training company with clients across the country. Clients include the federal government, FBI, DOJ, INS, Air Force, Army, and various state and local governments. You can often find Fred in the Colorado mountains, running Cisco CCNP and CCSP bootcamps for Acrew.net. Fred is currently pursuing his CCIE for both routing/switching and security.