LABSIM BOOKSTORE RETURN POLICY


Bookstores:
Bookstores may purchase TestOut software and manuals at the educational discount price. Materials may be returned up to one year from date of purchase and will incur a 10% restocking fee. No exceptions. Returns will not be honored after one year from date of purchase. Any bookstore returning unused or defective materials must obtain a valid RMA# from TestOut prior to shipping the return. Any return shipped without a valid RMA# or with contents that differ from the RMA description will be subject to an additional 35% restocking fee.

Instructions for returns:
Before sending materials to TestOut, call 1-800-877-4889 and ask to speak with an academic sales representative. Request a Return Merchandise Authorization "RMA" number to be associated with the shipment. This number must be obtained before returning materials. Include this number with a complete list of all returned merchandise and an explanation of why materials are being returned. Upon receipt of materials at TestOut, a credit for the approved returned materials minus the restocking fee will be applied to the customers account.

 

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What They're Saying About LabSim

“I’ve worked hard over the past 7 years to deliver online courses. LabSim makes it easy for me to do it. I don’t think I’d still be teaching online at this point if I didn’t find LabSim. I could teach a theory class all day long, but it’s difficult to teach a practical application class. And in our current environment, I can’t justify a physical A+ lab. But with LabSim we can give students the lab experience they need without the constant upkeep of a physical lab.”
– Henderson Community College